Information we collect

In order to use this site, both owners and renters are required to register for an account. Registration means providing us with information such as name, email address, residential address and bank account or paypal account details. We also request that users upload copies of identifying documents. This information is used by us to both contact the user and confirm the users identity as well as verify the users eligibility to use the site.

How we use this information

The information we collect is used to communicate with the user in a variety of ways. Primarily this will be to answer queries or assist with a users ability to use the site. We may ask the user to confirm their identity in correspondence, in which case we will refer to the users information for verification.

We may also use this information to identify users who wish to receive service/product information and/or newsletters and related material.

Non-personal user information may also be used by us to improve and/or personalise the site performance.

Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

Information to third-parties

The nature of our service means that we must register some of your personal information with a third-party. These parties are primarily to cater for owners hiring out items and not usually the renter. The third parties we may use now or in the future are primarily for insurance and identity verifaction purposes. We have no control over information collected by these third parties and as such ask that you read the relevant parties ‘Privacy Policy”.

Securing user information

We have put in place measures (both physical and electronic) that limit the ability of others to access and use secure information that we collect from users of this site.